[答案]
Dearmanager,
IamTom,oneofyourcustomers.Iamwritingtomakeacomplaintaboutthepoorqualityofyourproduct.Theexperienceinyourshopisabitterdisappointmenttome.
Foronething,theTVIboughttheotherdayfromyourcompanyturnedouttobeafake,whichruinedyourgoodreputation.Foranother,whenIwenttoyourshopforanexplanation,thesalespersonbehavedinarudemanner,turningadeafeartomyrequirement.
ItisrequiredthatIshouldgetareplacement,orIshouldreceiveafullrefund.ThankyouforyourattentionandIamlookingforwardtoyourearlyreply.
Yours,
LiHua
[解析]
Dear manager,
I am Tom,one of your customers.I am writing to make a complaint about the poor quality of your product.The experience in your shop is a bitter disappointment to me.(自我介绍)
For one thing,the TV I bought the other day from your company turned out to be a fake,which ruined your good reputation.【高分句型一】For another,when I went to your shop for an explanation,the salesperson behaved in a rude manner,turning a deaf ear to my requirement.(投诉的原因)
It is required that I should get a replacement,or I should receive a full refund.【高分句型二】Thank you for your attention and I am looking forward to your early reply.(希望换一台新的电视机,否则全额退款)
Yours,
LiHua
[点评]
本题考查了"提纲作文,",属于"常考题",熟悉题型是解题的关键。