[解析]
(1)B.细节理解题。根据第一段A complaint was received by the president of a major car company:"This is the fourth time I have written to you ,and I don't blame you for not answering me because I must sound crazy,but it is a fact that we have a tradition in our family of having ice﹣cream for dessert after dinner each night.(一家大型汽车公司的总裁收到投诉:"这是我第四次写信给你,我不怪你不回答我,因为我听起来一定很疯狂,但事实上,我们家有一个传统,每天晚饭后吃冰淇淋作为甜点。)可知从第一段我们能知道该公司对该男子的投诉不太重视。故选B。
(2)C.词义猜测题。根据划线词所在的句子Vanilla ice﹣cream was the most popular flavor and was on display in a little case near the express check out,while the other flavors were in the back of the store and took more time to choose and check out(香草冰淇淋是最受欢迎的口味,陈列在特快结账处附近的一个小柜子里,而其他口味的冰淇淋则在商店后面,需要更多的时间来选择和结账。)可知香草冰淇淋是最受欢迎的口味,在高速出口附近的盒子里陈列,express在此处是"高速"的意思,与rapid同义,A.Various各种各样的;B.Reliable可靠的;C.Rapid高速的;D.Extra额外的。故选C。
(3)D.推理判断题。根据最后一段When the car was running,there was enough pressure to move the bubbles along ,but not when the car was trying to start(当汽车运行时,有足够的压力来去除气泡,当汽车试图启动时不是这样。)所以公司的建议是等汽车足够冷却后在发动,故选D。
(4)B.推理判断题。这篇文章主要向我们描述了公司收到投诉信,信中表明车内放了香草味的冰淇淋之后,汽车就发动不起来.而其他味道的冰淇淋没有影响,怀疑是车的故障,这个问题听起来有点荒唐,但是经过核实,发现汽车的发动机问题确实存在,可知作者是想告诉我们看起来不可能的事情有时真的可能存在。故选B。