[解析]
M:There is something you could help me with.
W:Please,go ahead.
M:I ordered 10,000 pairs of ladies shoes,but I received the same amount of men's beyond expectation.
W:I'm awfully sorry,sir.I was informed just now that someone in our company has made a mistake in filling your order.I would apologize to you on behalf of our company.
M:Can you do anything about the goods mistakenly shipped?
W:We'll manage to send you the correct goods as quickly as possible.
M:How long should I wait for?
W:We will try our best to make sure that we ship the goods by the end of the month.
M:How about the wrong goods?
W:If you could sell them in your city,so much the better.
M:I'm afraid it's not an easy job.But for the sake of our friendship,I'll be glad to do that.
W:Thank you very much.